As the playoffs of the last major of the year are approaching, numerous players have voiced their opinion on the computers at hand as the group stage is about to be concluded.
According to the tournament organizer, Dreamhack, they are aware of the problem and are doing everything in their power to fix the issues.
– We are working with Valve, the manufacturers nadd the technicians on site to make the best of the situation, Fredrik Nyström of Dreamhack says to Aftonbladet Esport.
The major in Cluj-Napoca have been a massive success in terms of turn out and the viewership. However, several players in the tournament have complained about lags and the fact that the computers are not up to par.
Mike ”shroud” Grzesiek was forced to change his resolution to be able to play on the Eizo monitors, and while the decider match in group B was underway, the players on both Mousesports and G2 openly criticized the computers for the lag in the game.
When confronted about the issues, Dreamhack are adamant that they are doing what they are working as hard as they can to fix the problems.
– The computers are up to par in terms of Counter-Strike. But as patches have been implemented they seem to have lost some of the power, Fredrik Nyström, head of PR at Dreamhack, says to Aftonbladet Esport.
– We are constantly working on improving the conditions for the pros, for example we have built the soundproof booths just in order for the players to feel more comfortable.
Dreamhack ackknowledges that the issue with FPS drops exist and they are doing what they can with technicians at hand they are according to Nyström also in contact with Valve. They hope to find a solution to the problem as soon as possible.